Toyota is conducting a safety recall involving certain Lexus ES vehicles

April 10, 2019
PLANO, Texas, April 10, 2019 – Toyota is conducting a safety recall involving certain 2019 Model Year Lexus ES vehicles in the United States. Approximately 560 vehicles are involved in this recall.

During vehicle assembly, it is possible that the driver knee airbag may have not been properly fastened to the instrument panel. This could have an effect on the knee airbag deployment that can increase the risk of injury during a crash.

For all involved vehicles, Lexus dealers will inspect the driver knee airbag assembly and replace it with a new one, if necessary, at no cost to customers.  Lexus will begin to notify owners by late April 2019.

Information about automotive recalls, including but not limited to the list of involved vehicles, is current as of today’s filing date and is subject to change thereafter.To see if your vehicle is involved in a safety recall visit Toyota.com/recall or nhtsa.gov/recalls and enter your Vehicle Identification Number (VIN) or license plate information.

For the most up to date information surrounding recalls visit nhtsa.gov/recalls. For any additional questions, customer support is also available by calling the Toyota Customer Experience Center at 1.800.331.4331 or the Lexus Guest Experience Center at 1.800.255.3987.
 
Customer Contacts
For the most up-to-date recall information, customers should contact:

Toyota Customer Service
1-800-331-4331


Lexus Customer Service
1-800-255-3987


Customers can also access current information on open safety recalls by entering their Vehicle Identification Number (VIN) at: www.toyota.com/recall or nhtsa.gov/recalls.
Media Contacts
Tania Saldana 469.292.2418
tania.saldana@toyota.com
 

Brian Lyons 469.292.3573
brian.lyons@toyota.com
Tags
voluntary recall lexus es

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