Toyota Financial Services Offers Payment Relief to Customers Affected by West Virginia Natural Disasters

June 30, 2016
TORRANCE, Calif., June 30, 2016 – Toyota Financial Services (TFS) announced it is offering payment relief options to its customers affected by the natural disasters in West Virginia. This broad outreach includes any Toyota Financial Services (TFS) or Lexus Financial Services (LFS) customer in the FEMA-designated West Virginia disaster areas. 
TFS cares about the safety and well-being of its customers, and wants to help those impacted by the storms and flooding.  Impacted lease and retail customers residing in the devastated areas may be eligible to take advantage of several payment relief options, some of which include:
  • extensions and lease deferred payments 
  • redirecting billing statements
  • arranging phone or online payments
Customers who have been affected by the natural disasters and would like to discuss their account options are encouraged to contact TFS or LFS:
Toyota Financial Services customers may call (800) 874-8822 or contact TFS via email using the Mail Center function after logging into
Lexus Financial Services customers may call (800) 874-7050 or contact LFS via email using the Mail Center function after logging into
Additionally, Toyota Motor North America (TMNA) and TFS are matching personal contributions that employees make to the American Red Cross through July 22, up to $50,000.
Toyota Financial Services extends its heartfelt thoughts to those affected by the natural disasters.
About Toyota Financial Services
TFS is the finance and insurance brand for Toyota in the United States, offering retail auto financing and leasing through Toyota Motor Credit Corporation (TMCC) and Toyota Lease Trust. TFS also offers extended service contracts through Toyota Motor Insurance Services (TMIS). Lexus Financial Services is the brand for financial products for Lexus dealers and customers. TFS currently employs approximately 3,200 associates nationwide, and has assets totaling over $115 billion. It is part of a worldwide network of comprehensive financial services offered by Toyota Financial Services Corporation, a wholly-owned subsidiary of Toyota Motor Corporation. We announce material financial information using the investor relations section of our website ( and SEC filings. We use these channels, press releases, and social media to communicate about our company, our services and other issues. While not all information we post on social media is of a material nature, some information could be material. Therefore, we encourage those interested in our company to review our posts on Twitter at
Points of Light has named TFS one of its Civic 50, the most community-minded companies in the nation.  For more information about the company’s support of financial literacy, youth development programs, and other community initiatives, please visit
Media Contacts
Justin Leach
toyota toyota financial services payment relief customers west virginia

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