Lexus Recalls Certain Model Year 2010 HS 250h Vehicles

October 04, 2017
PLANO, Texas, October 4, 2017 – Toyota Motor North America, Inc., announced that it is conducting a safety recall of certain Model Year 2010 Lexus HS 250h vehicles in the U.S.  Approximately 18,000 vehicles are involved.
 
In the involved vehicles, a manufacturing issue in the hybrid vehicle transaxle assembly may cause components to wear, leading to a potential short circuit.  This condition will illuminate warning lights and warning messages.  In most cases, the vehicle will enter a fail-safe mode, resulting in reduced propulsion and allowing the vehicle to be driven safely for a limited distance.  Under rare conditions, the hybrid system could shut down.  While power steering and braking assist will function normally, a hybrid system shutdown while driving at higher speeds could increase the risk of a crash.
 
For all involved vehicles, Lexus dealers will replace the hybrid vehicle transaxle assembly with a new one at no cost to customers.  All known owners of the involved vehicles will be notified by first class mail by late November.
  
Information about automotive recalls, including but not limited to the list of involved vehicles, is subject to change over time.  For the most up-to-date Safety Recall information on Lexus, Toyota, and Scion customers should check their vehicle’s status by visiting http://www.toyota.com/recall and entering their Vehicle Identification Number (VIN).  Safety Recall inquiry by individual VIN is also available at the NHTSA site: safercar.gov/vin.  For any additional questions, customer support is also available by calling Toyota Customer Service at 1-800-331-4331 or Lexus Customer Service at 1-800-255-3987. 
 
Customer Contacts
For the most up-do-date recall information, customers should contact
Toyota Customer Service
1-800-331-4331


Lexus Customer Service
1-800-255-3987


Customers can also access current information on open safety recalls by entering their Vehicle Identification Number (VIN) at:
www.toyota.com/recall or
http://www.safercar.gov/
Media Contacts
Victor Vanov       859.801.2592

Brian Lyons        469.292.3573
Tags
voluntary recall lexus hs 250h

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